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Some Cable and Satellite Companies Do Not Refund Customer Overcharges
Senate Committee on Homeland Security and Governmental Affairs Permanent Subcommittee on Investigations
Senate Committee on Homeland Security and Governmental Affairs
Permanent Subcommittee on Investigations
Abstract
The Senate Committee on Homeland Security and Governmental Affairs' Permanent Subcommittee on Investigations issued a Bipartisan Staff Report on practices among major cable providers in addressing overbilling caused by internal company error.
Date
2016-06-23
Document Type
Senate Bipartisan Staff Report
Serial Number
Document Length
16 pages
Congress
114
Relation
DOI
Keywords
Staff Reports, Bipartisan
PAP Major Code
17: Space, Science, Technology, and Communications
PAP Minor Code
1707: Broadcast Industry Regulation (TV, Cable, Radio), Broadband Internet and Spectrum
Related Hearings
• Senate Committee on Homeland Security and Governmental Affairs, Permanent Subcommittee on Investigations, hearing on "Customer Service and Billing Practices in the Cable and Satellite Television Industry," 114th Cong., S.Hrg. 114-409, (2016, June 23)