Risks of Fraud and Misinformation with ObamaCare Outreach Campaign: How Navigator and Assister Program Mismanagement Endangers Consumers

Publication

Risks of Fraud and Misinformation with ObamaCare Outreach Campaign: How Navigator and Assister Program Mismanagement Endangers Consumers

House Committee on Oversight and Government Reform

Abstract

The House Committee on Oversight and Government Reform examined concern around Navigators, which the Patient Protection and Affordable Care Act mandated states to establish in order to educate consumers about the law and facilitate enrollment. Concerns include inadequate training standards, financial incentives for biased information, and a lack of disclosure about payment methods. Additionally, there's a risk of identity theft due to handling personal information without background checks or fingerprinting. Scams posing as Navigators highlight the need for clear guidelines and authentication measures, which the Administration has failed to provide, increasing the risk of fraud and identity theft for consumers.

Date

2013-09-18

Document Type

House Majority Staff Report

Document Length

30 pages

Congress

113

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Files

2013-09-18_R-Risks_of_Fraud_and_Mismanagement_with_ObamaCare_Outreach_Campaign-(Preliminary_Report)-113C.pdf

Adobe PDF, 424.36 KB

URI

https://hdl.handle.net/20.500.14300/1021

Keywords

Staff Reports

PAP Major Code

3: Health

PAP Minor Code

301: Comprehensive Health Care Reform

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House Oversight Committee

Risks of Fraud and Misinformation with ObamaCare Outreach Campaign: How Navigator and Assister Program Mismanagement Endangers Consumers

House Committee on Oversight and Government Reform

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